Our developers provide IT help desk services that enable the construction and administration of onsite and remote help desk infrastructures. We provide a single point of contact for your business user community 24 hours a day, 7 days a week to solve any technical requests, problems, services, and other IT concerns.
We design and manage IT infrastructure for small and medium-sized organizations (SMB). We provide an end-to-end communication architecture based on dependable technological platforms such as e-mail-based messaging and live meetings that enable real-time collaboration and data exchange. We provide intranet/extranet services, unified messaging, document sharing, and video conferencing to enable in-person and distant collaboration.
We provide network support services such as network design and architecture planning, network audits, and ongoing support for TCP/IP configuration, Virtual Private Networks (VPN), Storage Area Networks (SAN), LAN/WAN and media integrations, managed IT services, and administration and troubleshooting of network devices such as routers, gateways, and firewalls.
Our customized corporate IT infrastructures make day-to-day user management, access, and security standards, as well as other enterprise IT services, easier to administer. In addition, we provide database services, large-scale data migrations, backup and recovery, server configuration, and network management.
Human Energy provides the best IT Support to ensure that your negotiated Service Level Agreements are met (SLA). We guarantee your SLA compliance from downtime by utilizing best practice techniques for quick recoveries. We combine industry expertise with cutting-edge technology to ensure that your SLA services are monitored, reported on, and managed optimally. Clients expect continuous uptime and 24-hour assistance.
Our developers provide incident management services that record incident-based information gathered during issue resolution for future use, automate IT asset discovery and reporting, and monitor and track technical performances and ticket statuses in an understandable manner.
These kind of support includes professionals that provide tiered-level, worldwide assistance with round-the-clock attention to essential issues/incidents, as well as cutting-edge infrastructure that ensures SLA compliance. Because our solution is very scalable, future additions may be readily incorporated.
Root-cause analysis, request/problem management, incident processing and management, patch distribution, engagement, and troubleshooting are all possible with our full SLA reporting software.
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